HOW ADMINIFY WORKS
One brand.
Every conversation.
Connected.
Train at HQ. Add each location’s know-how. Give your AI Employees the context to move customer conversations forward.
A shared foundation. A local experience.
Visibility across the network.
01 / TRAIN
It starts with
what makes you, you.
HQ defines the brand’s voice, services, and standards. Every location adds the details that make a conversation useful to its customers.
Explore brand consistencyShared by the brand
- Voice, tone & sales playbooks
- Service catalog & pricing rules
- Compliance & guardrails
- Escalation policy
Grounded in the location
- Local hours & holidays
- Service territory
- Team calendars & availability
- Local pricing & promotions
Keep the brand consistent as the local details change.
02 / CAPTURE
Different channels.
One conversation.
Bring connected calls, texts, email, web chat, and social messaging into a shared inbox. Keep the customer’s context together as the conversation continues.
Explore connected messagingCONVERSATION FLOW
Omni-channel inbox
The conversation, its context, and its next step.
03 / CONVERT
A good conversation
goes somewhere.
Your AI Employee answers questions, gathers the details, and moves the work forward. When a person is needed, your team gets the context.
- 01
Answer & understand
Meet the customer where they reached out. Find out what they need.
- 02
Qualify & guide
Use your services, local details, and rules to guide the conversation.
- 03
Book or hand off
Move to the right calendar, a qualified lead, or a person on your team.
04 / AUTOMATE
The next step.
And the one after.
Build follow-through into the customer lifecycle. Configure the workflows your locations need, from the first inquiry to the next service.
Explore lead nurturing01Qualify before dispatch
Gather the details your team needs before sending a technician, so the next step fits the job.
02Follow up with new leads
Keep inquiries moving when a customer needs another conversation before they book.
03Reconnect with quiet leads
Follow up on quotes and inquiries that have gone quiet.
04Reschedule missed appointments
Help customers find another time and keep the calendar moving.
05Request reviews
Ask for feedback after a job while the experience is still fresh.
06Follow up on invoices
Support your team's payment reminders with consistent follow-up.
07Bring customers back
Reconnect around maintenance, renewals, and repeat service.
08Handle routine updates
Take care of reminders, confirmations, data entry, and status updates.
05 / MEASURE
Close to each location.
Clear on the whole network.
See conversations and outcomes across locations and channels. Bring what you learn back into brand training, so the next conversation benefits from the last.
Explore multi-location AIA SHARED VIEW OF THE WORK
- Conversations
- What customers ask and how AI Employees respond.
- Outcomes
- Bookings, follow-up, and handoffs that need attention.
- Locations & channels
- Where the work happens across your network.
Insights feed the next training update.
NOW, EXPERIENCE IT
Meet your next
AI Employee.
Explore the assistant yourself, or walk through the flow with your locations, channels, and existing tools.
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