HOW ADMINIFY WORKS

One brand.
Every conversation.
Connected.

Train at HQ. Add each location’s know-how. Give your AI Employees the context to move customer conversations forward.

FROM HQ TO THE NEXT STEP01—05
Your brand’s playbookVoice · services · standards
Each location’s contextHours · territory · calendars
A customer conversationAnswer. Understand. Take the next step.
BookFollow upHand off

A shared foundation. A local experience.
Visibility across the network.

01 / TRAIN

It starts with
what makes you, you.

HQ defines the brand’s voice, services, and standards. Every location adds the details that make a conversation useful to its customers.

Explore brand consistency

Shared by the brand

  • Voice, tone & sales playbooks
  • Service catalog & pricing rules
  • Compliance & guardrails
  • Escalation policy

Grounded in the location

  • Local hours & holidays
  • Service territory
  • Team calendars & availability
  • Local pricing & promotions

Keep the brand consistent as the local details change.

02 / CAPTURE

Different channels.
One conversation.

Bring connected calls, texts, email, web chat, and social messaging into a shared inbox. Keep the customer’s context together as the conversation continues.

Explore connected messaging

CONVERSATION FLOW

Phone & missed callsSMS & emailWeb chatSocial messaging

Omni-channel inbox

The conversation, its context, and its next step.

Channel Location History

03 / CONVERT

A good conversation
goes somewhere.

Your AI Employee answers questions, gathers the details, and moves the work forward. When a person is needed, your team gets the context.

  1. 01

    Answer & understand

    Meet the customer where they reached out. Find out what they need.

  2. 02

    Qualify & guide

    Use your services, local details, and rules to guide the conversation.

  3. 03

    Book or hand off

    Move to the right calendar, a qualified lead, or a person on your team.

Hear an existing booking conversation.Listen to the recording

04 / AUTOMATE

The next step.
And the one after.

Build follow-through into the customer lifecycle. Configure the workflows your locations need, from the first inquiry to the next service.

Explore lead nurturing
01Qualify before dispatch

Gather the details your team needs before sending a technician, so the next step fits the job.

02Follow up with new leads

Keep inquiries moving when a customer needs another conversation before they book.

03Reconnect with quiet leads

Follow up on quotes and inquiries that have gone quiet.

04Reschedule missed appointments

Help customers find another time and keep the calendar moving.

05Request reviews

Ask for feedback after a job while the experience is still fresh.

06Follow up on invoices

Support your team's payment reminders with consistent follow-up.

07Bring customers back

Reconnect around maintenance, renewals, and repeat service.

08Handle routine updates

Take care of reminders, confirmations, data entry, and status updates.

05 / MEASURE

Close to each location.
Clear on the whole network.

See conversations and outcomes across locations and channels. Bring what you learn back into brand training, so the next conversation benefits from the last.

Explore multi-location AI

A SHARED VIEW OF THE WORK

Conversations
What customers ask and how AI Employees respond.
Outcomes
Bookings, follow-up, and handoffs that need attention.
Locations & channels
Where the work happens across your network.

NOW, EXPERIENCE IT

Meet your next
AI Employee.

Explore the assistant yourself, or walk through the flow with your locations, channels, and existing tools.

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